If you are unhappy with your order in
any way please contact us, in writing,
within 48 hours of delivery.
The Logs may be returned, unused,
in their original condition and wrapping,
at your own expense to:
Mount Stewart, Lanark, ML11 9TT
within five working days after the
complaint has been lodged.
Please note there will be a 10%
restocking charge levied
A refund will then be made for the original
purchase price less the restocking charge.
We regret that we are unable to
credit any products
once they have been used.
Please Note: Returns are not accepted on Bespoke Orders